About Snow Refrigeration
Commercial ice machine engineers
A commercial ice machine isn’t just another refrigerated appliance. It’s technically and mechanically complex — and it needs a specialist engineer.
Likewise, Snow Refrigeration isn’t just another general refrigeration services provider. We believe in doing one thing and doing it well. That’s why our engineers work exclusively with ice machines.
Why we specialise in ice machines
When Snow Refrigeration was founded, in 2006, there were no dedicated ice machine engineers. If your ice machine needed attention, your only option was to call a general refrigeration engineer.
But these engineers had been trained on air-conditioning systems and fridges. Most didn’t have the specific ice machine expertise that we’d come to realise was so important.
Specialist expertise makes a difference
When we were called out to breakdowns, we often found the ice machines were clogged with limescale and had slime in the water system. Problems which could have been prevented with more dedicated maintenance.
And machines had been condemned, where someone with more specialist knowledge could have repaired them.
It became clear that ice machine clients needed the option of more specialist support. And we had the expertise to provide it.
The need for dedicated ice machine engineers
A well-maintained ice machine will give you many years of reliable service. And repairs are always possible, even if the cost sometimes outweighs the benefit.
Our ice machine engineers always prioritise repair over replacement when it’s economically viable. They can also advise on site-specific issues like hard water, ice hygiene, legionella treatment and equipment recommendations.
Laboratory ice machine specialists
Over the years we’ve worked with clients in a variety of industries, but now work almost exclusively with the scientific community in Cambridge.
This includes laboratory ice machines for education, research and innovation. And for the medical, biotech and pharmaceutical industries.
Our engineers are fully conversant with lab protocols and used to working in sensitive environments. So you can trust us to ensure safety and cleanliness at all times.
Looking for ice machine engineers you can trust?
If you’re not getting the best from your current ice machine engineers, contact our experts today.
Our commitment to excellence
When you work with us, we promise
- Proactive maintenance to maximise your machine’s lifespan
- Experienced engineers who know ice machines inside out
- Full adherence to lab safety, regulations and protocols
- Genuine manufacturer spare parts, wherever possible
- The best professional advice and recommendations
- Pure, clean ice from a safe and reliable machine
- First-class workmanship at a fair, fixed price
- To never condemn a repairable machine.
An accredited service provider
We are:
- Refcom and City & Guilds certified, for complience and competence
- Approved agents for leading ice machine brands, Hoshizaki and Scotsman
- Cambridge University’s preferred supplier for ice machine servicing and repairs
Contact our ice machine engineers today
If you need support with your ice machine, contact us today to find out how Snow Refrigeration can help.
Our commitment to the environment
We always aim to work as sustainably as possible and minimise our impact on the
planet.
To honour this commitment, we:
- Reduce our carbon emissions by only serving the local area
- Are fully F-gas-qualified, for safe refrigerant handling
- Use biodegradable, organic descaler instead of traditional phosphate-based products.
And to help our clients achieve their own environmental goals, we:
- Prioritise ice machine repair over replacement
- Only supply machines running on high-effeciency and eco-friendly hydrocarbon refrigerants
- Recommend regualr servicing to keep machines running effeciently
- Supply only the most durable and reliable brands.
Our clients









